About LoxaMail
The same people, looking after your business online.
LoxaMail was set up to give businesses here a provider they could actually reach: domains, hosting, business email and the work that sits around them, bought in rupees and supported from Lahore. We have been doing the same thing ever since, for customers who are still with us.
2007
The year we started, and we have not changed hands since.
- Lahore, Pakistan
- Invoices in rupees
- 24/7 support
How it started
One provider, so nobody has to chase three
In 2007 a business in Pakistan that wanted to go online usually had to buy the domain in one place, the hosting in another, and find somebody else to build the thing. We started LoxaMail to put all of it in one place, on one invoice, with one number to call when something breaks.
We understand what our customers need and we are committed to delivering the fastest and most secure hosting we can at the lowest price we can hold. To do that we keep innovating, take on new technology as it earns its place, and upgrade the service without putting the rate up on customers who are already with us.
The business has not changed hands and has not been rolled into anybody else. The people you speak to when something is wrong are the people who run it.
2007
The year LoxaMail was established
Thousands
Of websites hosted here over that time
24/7
Support, by phone and by ticket, every day of the year
99.9%
Uptime commitment
We do not publish a customer count, because the number that matters is how many of them are still here after a decade.
Our mission
Do it well, charge fairly, and be honest about both
To consistently deliver the highest quality hosting to a worldwide audience while keeping our honesty and integrity in how we do business. We want an arrangement where our business and our customers both do well out of it. We live, sleep and breathe hosting, as individuals and as a team, and we genuinely like doing it.
What we hold to
Five things we do not trade away
Deliver reliable service
Uptime is the only feature nobody notices until it is missing. We commit to 99.9% and we publish what we actually measured.
Keep the price right
Prices are in rupees, invoices are in rupees, and we do not raise the rate on a customer already with us to pay for an upgrade everybody gets.
Support customers conveniently
A phone number that a person answers, tickets for anything that needs a record, and no contract to serve out if you would rather leave.
Be fair
We tell you when a product is not the right one for you, including when the cheaper one would do, and when the thing you want is not something we can promise.
Improve constantly
The platform is upgraded as better hardware and software earn their place, and existing customers get it without being asked to pay again.
What we do now
Domains, hosting, email, servers and the work around them
The list has grown since 2007, but it is the same idea: everything a business needs to be online, from one provider, on one invoice.
Domains
Registration, transfers and renewals, with the pricing published up front.
Read more →Web hosting
Shared, business and cloud hosting on NVMe storage, with free SSL and free migration on every plan.
Read more →Business email
Mailboxes on your own domain, plus Google Workspace and Microsoft 365 if you would rather have those.
Read more →Managed cloud and servers
Managed clouds, VPS and dedicated hardware, in Europe, the United States and Asia.
Read more →AI and app services
AI agents, automation and the integrations that keep them running.
Read more →Looking after it
Backups, malware scanning, SSL and updates, handled for you rather than left on your list.
Read more →Where we are
An office in Johar Town, Lahore
We are a Pakistani company with a Pakistani address and a landline, which matters more than it should when something has gone wrong at nine in the evening. Come in, call, or open a ticket.
Worth asking
About LoxaMail, answered plainly
Since 2007. The business has not changed hands and has not been merged into anybody else in that time.
Get started
Bring it over, or start something new
Migrations are free and we will not move anything until you have seen it working on our side. If you are starting from nothing, tell us what the business does and we will tell you what it actually needs.